We know how important it is that your parcel arrives undamaged. Packaging items carefully gets them safely from A to B.

Choose a good quality box. A double-walled box is advisable, especially for deliveries that contain fragile items.

Choose the right-sized box. Boxes that are too small risk getting lost. Boxes that are too large may collapse if another parcel is placed on top during delivery.

Protect your items. There are now lots of sustainable alternatives you can choose to protect your precious cargo such as biodegradable air peanuts, mushroom packaging, cornstarch products and of course - paper and cardboard!

Wrap each item individually. When sending multiple items within one box it’s recommended that each item be wrapped individually. This offers better protection for your items and reduces movement.

Seal the parcel with packing tape. Seal all open edges of the parcel with wide parcel tape on both the top and bottom of your package to ensure it doesn’t open during transit.

Label clearly. When labelling your parcel, use clear, accurate labels.

FAQs - Sender Questions

Check out our FAQs below for support with sending a parcel

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